Careers

Join Our Team

FamilyForward offers an excellent working environment, competitive salary, comprehensive benefits package including medical, dental, vision, life, and long-term disability (LTD) insurance. Other perks include 403(b) match, paid holidays and vacation, education assistance, Employee Assistance Program (EAP), and disability programs.

FamilyForward has such a comprehensive collection of innovative programs. We can help children and families go from hardship to healing.

Ben Keil

Foster Care Lead Supervisor, FamilyForward

Current Openings

The current job opportunities for FamilyForward are listed below. To apply for a position, please submit a cover letter and resume to ffmo.jobs@familyforwardmo.org.

Therapist

Summary: This position will provide individual and family therapy to children and their parents/caregivers in-home, in-office, or in school settings. Presenting problems include both families where child abuse/neglect or violence has occurred or, when not performing duties for Victims of Crime Act (VOCA) clients, there may be no abuse/neglect or violence, but problems exist which result in some risk factors for family members. The position involves working as a member of an agency clinical team, utilizing evidence-based practice models of treatment including, but not limited to, Parent-Child Interaction Therapy; Trauma-Focused Cognitive Behavioral Therapy; Modular Approach to Therapy for Children with Anxiety, Depression, Trauma, or Conduct Problems; Parenting Wisely; and/or Eye Movement Desensitization and Reprocessing. These family-based treatment approaches provide trauma treatment, behavioral skills training, parenting education, and relationship building. The full-time Therapist carries a caseload of approximately 15-20 families. The Therapist will provide direct services of crisis intervention and professional individual and family therapy to all clients as well as provide indirect client services. For 40 hours each week, the Therapist will serve clients involving the treatment of child and adolescent victims of abuse and their non-offending family members. The Therapist makes every effort to provide services in whatever setting is most conducive of the client’s needs and provides services in a setting that considers the child’s/families’ needs (e.g. in-home, other agencies, or one of FamilyForward’s office locations).

Essential Duties and Responsibilities:

  • Provide immediate response and initial assessment to referred families (contingent on caseload openings).
  • Provide case management services, including coordination with other professionals. Inform clients of Crime Victim’s Compensation and assist them to apply, if needed.
  • Attend and participate in weekly group supervision, as well as individual supervision sessions.
  • Maintain records and documentation of all work with families, including written assessment/treatment plan, termination summary, and outcome evaluation data consistent with FamilyForward policies and funding sources.
  • Identify and coordinate linkage for families with other community resources as needed.
  • Has training and skills in the treatment of abused and neglected children and adults, domestic violence, child development, individual/family functioning, working with hard to reach or resistant individuals/families, and collaborating with other disciplines and services.
  • Initiate, facilitate, and attend as appropriate, family support team conferences with client families, their informal supports, and other involved service providers.
  • Coordinate with any other involved staff member, therapist, or graduate student intern who may be able to assist in a secondary or co-therapist role.
  • Perform other duties as assigned.

Core Competencies: Core Competencies identify the knowledge, skills, and abilities needed for workers to perform the job successfully.

Clinical Experience

  • Advanced degree and a specialty in clinical practice who has served in one or more roles as a direct service provider, supervisor, or case consultant.
  • Have the knowledge, skills, and support to identify the needs of abused and neglected children and adults.
  • Understand child development and individual and family functioning; engage difficult to reach, traumatized, or disengaged individuals and families.
  • Work with individuals with co-occurring health, mental health, and substance use conditions.
  • Collaborate with other disciplines and services.

Language Skills

  • Ability to read and interpret documents such as safety rules, and procedure manuals, as well as professional books and articles.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers, clients, or other employees of the organization.

Reasoning Ability

  • Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
  • Ability to solve practical problems with a variety of concrete variables in standardized situations.

Education and Experience: Must have a Master’s degree in psychology, counseling, social work, or related field. Three years professional experience required. Must be licensed in Missouri (e.g. LCSW, LPC, PhD).

Please submit cover letter and resume to dawn.swinger@familyforwardmo.org.

EOE

Therapeutic Preschool Program Supervisor

Summary: The position involves assisting with program management and clinical coordination of FamilyForward’s Therapeutic Preschool. The Therapeutic Preschool provides a highly structured environment utilizing trauma-informed, developmentally sensitive interventions for children ages three to five experiencing emotional and behavioral difficulties. The program helps children learn problem-solving skills and new ways of processing feelings and emotions. Highly trained teachers and therapists provide individualized care for children who have experienced developmental trauma. The agency’s overarching philosophy is based in the Neurosequential Model of Therapeutics (NMT), developed by Bruce D. Perry, MD, PhD of the ChildTrauma Academy. NMT is a trauma-informed, developmentally sensitive approach to understanding the impact of a child’s history on current functioning. NMT provides the structure to best recognize the presenting behaviors and needs of each child. The Therapeutic Preschool program incorporates interventions supportive of sensory integration and self-regulation.

Essential Duties and Responsibilities:

  • Assist Program Manager with management of logistical aspects of the program functioning (i.e. physical space, supplies and equipment, and food service), as needed
  • Serve as interim person responsible for all aspects of the Therapeutic Preschool in the absence of the Program Manager
  • Take a leading role in on-going curriculum development, including understanding of best practices and kindergarten readiness
  • Provide family therapy/parenting counseling in school and home settings, and individual therapy with select clients as needed
  • Assist in conducting screenings for new referrals, and coordinating new enrollments, and terminations
  • Be actively involved in daily classroom activities, as needed, to ensure staff/child ratio of 1:4
  • Develop relationships with families and promote home-school communication
  • Keep parents informed of program expectations, program activities and their child’s progress
  • Arrange quarterly conferences with parents, guardians, and treatment teams to address their child’s progress and treatment planning
  • Assist teachers in the creation of progress reports that will be provided to parents and caregivers on a quarterly (or more frequent) basis
  • Help to support high family retention in the program, high staff retention, and strong school and community relationships
  • Participate in regular staff development and staff meetings
  • Provide supervision for the Therapeutic Preschool staff in the Program Manager’s absence
  • Collaborate with local school districts, day cares, and traditional early childhood centers to support children enrolled in the Therapeutic Preschool
  • Act as a spokesperson for the Therapeutic Preschool program in the community, the agency, and elsewhere as needed
  • Participate in data collection in cooperation with research project with the ChildTrauma Academy
  • Ensure compliance with all reports required internally, and for funding sources and licensing regulatory agencies, on a timely basis
  • Ensure timely documentation of all notes, reports, pre/post-tests, and children’s progress into child’s file, and into data systems, as needed
  • Ensure that all Critical Incident Reports are written and submitted to all appropriate parties in the time required according to FamilyForward policy
  • Assist with fire, tornado, and earthquake drills, as needed
  • Coordinate and ensure coverage for van driver and van monitor position
  • Perform other duties as assigned

Core Competencies: Core Competencies identify the knowledge, skills, and abilities needed for workers to perform the job successfully.

  • Leadership style that demonstrates team orientation, confidence, reliability, and maturity
  • Excellent verbal and written communications skills
  • Flexibility, creativity, and the ability to work effectively in a team-oriented, highly collaborative, and mutually respectful environment
  • Ability to develop and sustain positive, long-term, trust-based relationships with children, families and staff
  • Innovative and critical thinking skills, ability to solve problems in a fast-paced setting
  • Passion about the work, coupled with strong work ethic
  • Demonstrable interest and commitment to the specific vision and mission of FamilyForward
  • Have the personal characteristics and temperament suitable for working with children with challenging behaviors and unique needs
  • Have the energy and flexibility to meet the needs of children
  • Have the personal characteristics to provide children with safe, nurturing, secure, and continuous care

Education and Experience: Minimum of a Master’s degree in social work, counseling, or related discipline. Background in early childhood education preferred. Master or Clinical Social Work License preferred. Three years professional experience.

Please submit cover letter and resume to jennifer.blevens@familyforwardmo.org.

EOE

Nursing Supervisor

Summary: The Nursing Supervisor directs the efficient supervision of nursing staff, oversees nursing/medical/client care issues, and coordinates program issues involving nursing care with the Program Manager. The Nursing Supervisor works at FamilyForward Children’s Homes, where 24-hour care is provided to non-ambulatory children with developmental disabilities and significant medical needs.

Essential Duties and Responsibilities:

Supervision and Management of Personnel

  • Direct and coordinate activities of nursing staff regarding nursing/medical/client care.
  • Assist with hiring, orientation, and training of nursing and care-giving staff.
  • Review nursing documentation and medical records for compliance with nursing policies.
  • Develop/enhance/maintain nursing practices that are aligned with accepted best practices.
  • Assist Program Manager with nursing staff disciplinary issues; nursing staff schedule changes, issues, holiday coverage; ensuring exceptional/positive performance from nursing staff; other personnel-related reports as appropriate or required.
  • Work with Program Manager to conduct annual performance appraisals on all assigned personnel.

Operations Management

  • Schedule nursing staff for shifts on a monthly and as-needed basis; ensure that scheduled shifts are satisfactorily implemented; ensure that the required ratios are in place for nurses; take the Charge Nurse shift as necessary for effective operations.
  • Assist Program Manager with ordering supplies and equipment; ensure that supplies are maintained at an appropriate level and that the expenditure rate for stock is in keeping with the client load.
  • Oversee health and safety issues in the day-to-day care of clients served.

Client Recruitment and Care

  • Work with Program Manager and other agency personnel to communicate availability of services, address funding issues, and coordinate other services that may be appropriate for the client/families.
  • Attend or assign appropriate nurse to attend Support Plan meetings for each resident.

Administrative Management

  • Ensure complete and accurate nursing records on all clients are kept.
  • Take “on call” duty and/or delegate assignment of such duty.
  • Work with Program Manager to complete necessary documentation for billing functions.

Additional Duties and Responsibilities

  • Work effectively as a member of FamilyForward’s administration.
  • Exhibit conduct and provide service in keeping with the ethical standards of the agency and the profession.
  • Assist in other programs of the agency as time and expertise allow.
  • Participate in agency-wide public relations and fund raising efforts.
  • Complete required continuing education/professional development hours by attending relevant conferences in the community, and by utilizing current professional publications.
  • Perform related work as required or as delegated by supervisor.
  • Encourage staff to identify opportunities for improvement around the agency and in their practice.
  • Use data to improve services and client outcomes

Core Competencies: Core Competencies identify the knowledge, skills, and abilities needed for workers to perform the job successfully.

  • Dependability (includes good attendance).
  • Cooperation and teamwork.
  • Communication skills.
  • Initiative/judgement/problem-solving skills.
  • Flexibility.
  • Leadership.
  • Customer/client service.
  • Conflict management.
  • Staffing.
  • Attention to safety.

Education and Experience:

  • Registered Nurse with a minimum of three years experience in direct care.
  • Ability to establish and maintain sound professional relationships with administration, management, members of the nursing staff, clients, and the professional community.
  • Ability to carry out disciplinary actions when required, to implement policies, procedures and practices, and effect changes as needed.
  • Must be licensed to practice nursing in the state of Missouri.
  • Must have current CPR certification.
  • Operate a PC terminal utilize Microsoft Office.
  • Operate a telephone, calculator, photocopier, and fax machine.

Committee Membership:

  • Serve on FamilyForward and external committees and attend various meetings in the community related to the needs of the agency.
  • Serve on the FamilyForward PQI Committee, communicate agency PQI philosophy to staff, and involve staff in PQI process.

Working Conditions: While performing the duties of this job, the employee is regularly required to to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. (Occasionally: 1-33%, Frequently: 34-66%, Continuously: 67-100%)

Job Relationships: Reports to Program Manager, Residential and Respite Services. Supervises nursing staff.

Please submit cover letter and resume to monique.mitalovich@familyforwardmo.org.

EOE

Marketing and Communications Manager

Summary: The Marketing and Communications Manager will develop a high level of awareness and financial support for FamilyForward’s vision and mission through planning, development, and implementation of all marketing strategies, communications, and public relations activities, both internal and external.

Essential Duties and Responsibilities: Oversees FamilyForward’s brand and positioning, public awareness and marketing initiatives; internal and external communications; media relations; website; social media; development, execution, and evaluation of marketing and communications strategies for the agency. Primary working relationships inside the agency include the Chief Development Officer and Development department, executive and clinical leadership, staff, and volunteers. Outside the agency, the position coordinates with the media, other non-profit organizations, donors, and corporate partners. Carries out the vision, mission, and values of FamilyForward by completing the following functions:

  • Develop marketing strategies; create, implement, and measure the success of comprehensive marketing, communications, and public relations plans to enhance the agency’s brand, image, and position within the marketplace and with the general public, and to significantly increase awareness of agency’s vision and mission;
  • Facilitate internal and external communications, including development, production, and distribution of materials, speeches, reports, and presentations; manage composition, editorial direction, and design of agency communications, including all publications, website, social media, media relations, donor relations, community outreach, and collaborations;
  • Develop and implement plans for effective and timely use of appropriate digital and social media channels (website, email marketing, Facebook, Twitter, and YouTube); gather and analyze performance metrics to demonstrate results and enable decision making;
  • Ensure consistent communication of FamilyForward’s desired brand, image, and position throughout the community and agency, and to all audiences, both internal and external, in order to effectively engage constituents (staff, donors, community partners, governmental entities) in financial and non-financial support of the agency;
  • Coordinate media interest in FamilyForward and ensure regular contact with target media and appropriate response to media requests; provide training to respond to public relations issues thereby creating confidence within the leadership to be able to respond quickly and appropriately to public relations issues;
  • Ensure appropriate use and consistency of branding and messaging within and across the agency, including print and digital materials such as letterhead, brochures, website, social media, and graphic assets;
  • Collaborate and participate in planning and implementation of special events to ensure success;
  • Produce videos to educate constituents about FamilyForward’s services and encourage financial and non-financial support of the agency (develop story, write interview questions and scripts, coordinate video shoots, partner with videographer to edit footage, and utilize footage in diverse ways to maximize exposure);
  • Research, analyze, and prepare reports and performance metrics on brand awareness, communication effectiveness, and donor responsiveness;
  • Perform special projects or additional duties, as assigned.

Core Competencies: Core Competencies identify the knowledge, skills, and abilities needed for workers to perform the job successfully.

  • Leadership style that demonstrates team orientation, confidence, business savvy, maturity, and diplomacy.
  • Excellent verbal and written communications skills, strong writer and editor, well-versed at making presentations to groups of all sizes.
  • Professional and regular use of social media and other digital marketing tools.
  • Flexibility, creativity, and the ability to work effectively in a team-oriented, highly collaborative, and mutually respectful environment.
  • Ability to develop and sustain positive, long-term, trust-based relationships with internal and external customers at all levels.
  • Innovative and critical thinking skills, ability to solve problems and work persuasively with colleagues.
  • Passion about the work, coupled with strong work ethic.
  • Demonstrable interest and commitment to the specific vision and mission of FamilyForward.
  • Strong project management skills, and the ability to handle multiple and varying tasks with associated deadlines.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to write reports and business correspondence.
  • Ability to effectively present information one-on-one or to groups, and respond to questions from leadership, clients, customers, the general public, and other employees of the agency.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Education and Experience:

  • Bachelor’s degree in Marketing, Communications, or relevant field.
  • Minimum five years of hands-on experience in management of marketing, communications, or public relations, with a successful track record of communicating complex issues to a variety of audiences.
  • Full proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint; ability to merge, create reports, and link worksheets and data.
  • Experience with the Adobe Creative Cloud applications.
  • Extensive experience with HTML, WordPress, and email marketing programs, as well as an in-depth understanding of the effective use of digital media.

Committee Membership: As directed by the Chief Development Officer.

Working Conditions: While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Employee will frequently be required to lift files, open filing cabinets and bend or stand on a stool as necessary. (Occasionally: 1-33%, Frequently: 34-66%, Continuously: 67-100%)

Job Relationships: Reports to Chief Development Officer. Supervises Part-Time Graphic Designer and Part-Time Copywriter.

Please submit cover letter and resume to jessica.dederer@familyforwardmo.org.

EOE

Direct Support Staff

FamilyForward is seeking full-time and part-time Direct Support Staff. Certified Nurse Assistant preferred but not required. High school diploma required and experience in customer service or the healthcare field. Duties include providing personal care, which includes bathing, diapering, dressing, undressing, feeding and hygiene of residents; turning or re-positioning bedfast patients to prevent bedsores. Records vitals, observations, visitors, and any other information requested by the Charge Nurse on each shift. Immediately reports resident health care problems to the Charge Nurse. Applicants must be at least 21 years of age and complete a background check and drug screening. The Direct Support Staff positions are based at our Brentwood and St. Charles sites.

Please submit cover letter and resume to ffmo.jobs@familyforwardmo.org.

EOE

Registered Nurse (RN) or Licensed Practical Nurse (LPN)

FamilyForward is seeking a part-time Registered Nurse or Licensed Practical Nurse. Duties include but are not limited to: assessing the health and medical needs of children, performing all medical procedures and treatments (such as G-tube and NG-tube feeding, tracheotomy care, dressing changes, PPD, PROM, application and removal of splints, etc. Reviewing, administering, and charting all medications ordered. Preparing written reports, nursing notes, client charts, and goal charts. Experience working with children with developmental disabilities is preferred but not required. FamilyForward provides integrated and coordinated care to children and their families struggling with issues related to childhood abuse and neglect. The Registered Nurse or Licensed Practical Nurse positions are based at our Brentwood and St. Charles sites.

Please submit cover letter and resume to ffmo.jobs@familyforwardmo.org.

EOE